Shipping Policy
Processing Time
Orders are typically processed and prepared for shipment within 1-3 business days of purchase. You'll receive a confirmation email once your order ships.
Shipping Time
Standard shipping typically takes 5-12 business days depending on your location. Delivery estimates are provided at checkout and are not guaranteed, as they can be affected by carrier delays.
Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.
International Orders
We currently ship to select international destinations. International orders may be subject to customs fees, import duties, or taxes charged by the destination country; these are the responsibility of the customer.
Delays
Occasionally, shipments may be delayed due to weather, carrier issues, or high order volume during peak seasons. We appreciate your patience and will do our best to keep you informed.
Questions
Contact us at support@twoheartsco.co with any shipping questions.
Note: This is a general-purpose policy template. Please review and customize it with your business's actual processing/shipping timelines and carriers.